About Us & FAQ
About Us & FAQ

What is Magnoli Clothiers?

Magnoli Clothiers is dedicated to the reproduction of vintage clothing, historic garments and popular film costumes. These reproductions, however, are not costume pieces, but tailor-made, high-quality clothing.

What else can you make?

Any piece of mens clothing that you can provide images of can be reproduced. We can copy a garment you already own, or, by analyzing various images, we can reproduce any article from photograph or film stills.

How do I send you my measurements?

Measurements are sent independently of orders and are part of your on-line account. Because of the different construction methods used for fabric and leather garments, there are two seperate forms for these articles. Each form can be found by viewing your account details. All measurements will be kept on file and can be adjusted for future orders.

Do you have other materials/colors?

Although we only display a small selection of materials/colors for each design, any material seen on our site can be used to make any suit. We have literally hundreds of various fabrics and colors available, so feel free to contact us with your requests. Swatches can be sent for a small fee. E-mail us for details.

How long does a particular item take to make?

All tailor-made clothes, including Leather and casual Jackets, can take up to two to three months to complete from time of payment. Shipping generally takes an additional week. Non-tailored items (such as journals and accessories) which are in stock will be shipped immediately and will take up-to two to five weeks, via regular mail (and two to six days via express), to arrive. Feel free to e-mail us with any questions.

What are "White Label" jackets?

Our "White Label" Jackets are a lower-cost alternative to our standard line of leather and casual cotton jackets.They are fully made-to-measure using high quality materials, but with limited options and no customizations available to streamline the production process. Average turnaround time is one to two months.

How do I track my package?

If your package was sent with tracking, the number (and carrier) will be added to the details of the order posted to your account. Here are links to various website from which you can track your packages:

DHL Global Mail (airmail with tracking)
Federal Express (FedEx)
United Parcel Service (UPS)
DHL
Aramex
EZ Mailing

If your package is sent via registered mail, EMS express or economy courier, you can track the package using your local post website (ie USPS, Royal Mail, etc) or via this link: Quantium Shipment Tracker.

Similarly, DHL Global Mail packages are handed over to local post and reassigned new tracking numbers (listed as "Tracking ID" on the Global Mail tracking page) which can be tracked in greater detail through your local post website (ie USPS, Royal Mail, etc).

How should I care for my clothes?

All clothes are best to be professionally dry-cleaned and pressed before wearing. Cotton items (such as shirts and some pants) can be machine-washed in cold water, but hand-washing is recommended as this will prolong the life of your garment, and line-dried. Avoid using dryers as these can shrink cotton. All clothes can be ironed on an appropriately low setting, preferably with a clean cloth between the iron and garment.

What forms of payment do you accept?

We accept all major credi cards, but under some situations we may accept US Postal or Western Union money orders. This will have to be arranged before placing the order. We also accept paypal payments but only via email so please contact us if you wish to pay via that method.

 

What currency do you trade in?

The prices shown on the website are in USD. The currency can be changed on the top right corner of the website to either NZD, AUD, EUR or GBP. 

Where are your products made?

Our products are made around the world: Tailored garments (suits, shirts & pants) are made in Thailand and Hong Kong; Leather and casual jackets are manufactured in India; ties and cufflinks are produced in New Zealand and China; Leather products (belts, holsters and straps) are hand-made in the U.S.A., New Zealand, China and Pakistan. Regardless of where each item is produced, we have a strict quality control and only use the highest quality materials and craftsmen.

Feel free to e-mail us with any other questions