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Custom Leather Jacket
***** Phenomenal job honestly! Second time ordering and I am even happier than before, it's like they get better every time. The quality is unparalleled. Truth be told I had a scary mishap with a courier who lost the jacket leaving me very anxious but the team at Magnoli jumped on the case and helped me resolve the issue swiftly. After the courier reimbursed for the loss of the item, the team remade the entire jacket from scratch while also incorporating the critiques I had about the initial design! All in record time! Will be ordering again. in the future...
Rating:  [5 of 5 Stars!]
I ordered a custom sheepskin coat based off a design I found online, it looks and fits perfect, over the moon with it..
Rating: [5 of 5 Stars!]
I absolutely love my custom jacket I ordered—it's one of the example pictures!
The colours were perfect, and the quality is amazing. I was able to separately post one of my own jackets for repair, and have the sizes taken from that. The only downside was the build time, but it's definitely worth the wait!..
Rating: [5 of 5 Stars!]
3.5 Stars. Ordered a jacket of my dreams, delivers in terms of quality, however, the customer experience really brought this down from 10/10 to 7/10.
I the Mganoli Clothiers team can really improve on this in the future.
- My jacket was shipped to the wrong (old) address despite having received the confirmation that my shopping address has been changed on the system the jacket has arrived at my old address, so it was by sheer luck that my relatives were living at my old address for the remaining duration of the month, otherwise, the jacket might have actually been lost, so please pay attention to that. I also only received the notification that my order has been shipped a day after I already recovered my jacket.
- The Jacket also did Not arrive on time. It\'s a shame that despite the information on the website the jacket did not fit into the \"3 month turnaround time including shipping\". I ordered my jacket in January but only received it at the end of May just a few days after all the conventions in London that interest me had run their course.
- Lax communication and response, There were several times when I had to double-email in order to get any updates or responses. So in the future, Implore anyone ordering a custom jacket to push for consistent email updates on your orders. Because in my experience I just had a lot of emails on the back end. This kind of communication creates the impression that my jacket was only worked on during the final month when I was doubled-down on my emailing efforts hoping Magnoli could get the jacket to me before my convention. As I mentioned above they did not.
Magnoli Response: [We apologize for the long delays caused by lockdowns and other Covid-related issues. Hopefully this will be remedied in the future as things get back to normal]...
Rating:  [4 of 5 Stars!]
INDY & GANG - i received my jacket today 3-29-21 it a beautiful jacket , the color we finally decided on is a knockout! i am still sorry about the knit change! but u forged ahead. i the drape is just like the coat i lost & it fits really well, 4 a big guy that is hard to find! i will be proud to wear this fine jacket. i am hoping the weather stays cool 4 a while longer. soft & supple! thanks again - i may look to buying another type from u guys! - jon glendon..
Rating: [5 of 5 Stars!]
My husband had envisioned a leather vest that we searched for years for and never found one quite right. I’m so happy I found Magnoli clothiers!! I was able to surprise him with his dream leather vest for our 10th wedding anniversary. Indy was so patient with all of my requests, and executed them perfectly!! The fit is exact, as is every last detail. Thank you sooo much!!! They even were able to rush the order to get it to him on time. Thank you thank you! I would highly recommend!!!!..
Rating: [5 of 5 Stars!]
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 Magnoli Clothiers is dedicated to the reproduction of vintage clothing, historic garments and popular film costumes. These reproductions, however, are not costume pieces, but tailor-made, high-quality clothing. |
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